You are not able to connect your ftp account and you are getting 534 Error in FileZilla. Don't Worry, We have Solution for you. It happens due to SSL requirement. Question: When i want to connect my ftp account with Filezilla ftp client, it fail to retrieve directory listing then connection closed by server and i am unable to connect my ftp site. Following is output given by my ftp client: " Status: Resolving address of exampale.com Status: Connecting to 194.0.292.194 :21... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: Verifying certificate... Status: TLS connection established. Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 "/" is current directory. Command: TYPE I Response: 200 Type set to I. Command: PASV Response: 227 Entering Passive Mode (194,0,292,194,244,196). Command: LIST Response: 534 Protection level negotiation failed. Error: Failed to retrieve directory l